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Personalized customer service by all four guides was far and away the best 'service' provided. You guys went above and beyond as far as caring for the clients and listening to peoples' needs AND addressing the need. Thank you! . . . the trip was extremely good value thanks to all of you, Patrick, Paul, Bren and Art. Thank you so much!
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Client service was excellent. I felt all the OYB guys were very helpful, supportive and competent. I enjoyed the fact that OYB catered equally well for all levels from ex-pros to people who had been cycling 6 months.
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Thanks again for the Etape tour, we all enjoyed it immensely - you will see me again in the future for sure. Caitlyn too was very impressed with every aspect of the tour - especially the way you looked after her dietary needs, the general level of organisation and your flexibility.
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Another Etape is done and I really enjoyed it. All the miles of preparation paid off and this is what counts in the end. Both Hugh and I travelled with Dublin outfit On Your Bike for the second year and they were brilliant. The backup was first class and the lads go out of their way to make sure you have a great week. Doing the Etape du tour is the nearest thing you can do to be like the pro riders. The roads are closed for the full event. There is mechanical backup throughout the course and the whole event is professionally run. The fact that it is the same course as a Tour stage also gives it a great feel and I was certain to watch every minute of this stage on TV to spot some familiar roads.
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Firstly thank you for a fabulously well organised trip! You guys were great and we were extremely happy with everything you arranged. What a good idea to get a bus to the Etape start that had a loo on it!
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You guys have set such a high standard for yourselves and I just wanted to let you know that your great efforts on our behalf was noted. Your choices in location, hotel, and routes were all spot on. I know it was a holiday trip and there was no pressure on anyone but I came away with a great sense of achievement. All because I set a goal for myself of conquering the mythical ALPE for a second time after a hard ride. I'd be the first to admit that after our first ascent I was daunted by the prospect but I made it!! You can take some of the credit because your positive and friendly attitude would ALMOST make a molehill out of a mountain.
- Thanks for a great week, it was the best organized trips I have ever been on.
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I had a ball and am dying to go back !! I'm not sure if I would change a thing - I am very impressed with your organisation and the support. The hotel was class too and the food perfect - that feed off the bikes was the business and I really enjoyed the pancake and cake stops !!
- Absolutely brilliant – exactly what I wanted – I got to leave my brain at home and only think about cycling and relaxing!
- Link to Conor's diary of L'Etape with On Your Bike
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"A few days after the big event and I'm still on a high. I set myself the goal of completing the Etape six months ago and now that its over I can't believe how much I enjoyed it. The event was great but it was only the culmination of a week of incredible experiences. First there was the fantastic group of people who had gathered together, all of various backgrounds and abilities. Each of these I am proud to have met and have left after a week calling them friends. Then there was the absolutely fabulous countryside. The Mountains were almost beyond belief and no matter how I would try I could never even come close to a description of the beauty of the views. Most of all there was the ON YOUR BIKE TEAM. Without you guys the holiday could never have been the fantastic experience that it was. I am already looking forward to the next time that I can travel with you."
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"This is just a quick note to thank you and the lads for the most enjoyable weeks cycling I have ever had. It was easy to see that you had put the work in and I will be recommending On Your Bike to anyone interested in a cycling trip in the future. I hope I will get a chance to travel with you again at some future date. "
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"I will definitely be back for more. The Etape was a fantastic experience for me personally, the training schedule you put together pre departure was spot on and I was thrilled to have participated. A life changing experience. "
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"First of all a huge thank you for a fantastic week. It couldn't have been done better by you guys. It was one of most chilled out weeks I've had in a long time and you guys set the atmosphere."